Strategic Plan
The Strategic Plan was developed under the guidance of the Board of Directors and senior management representing all Upper Water’s functions. The Board of Directors adopted this five-year strategic plan on March 6, 2019. Specific strategies and objectives are outlined to fulfill the commitments of Upper Water’s four goals that embody its core values.
Goal 1: Water Reliability
Upper Water will provide reliable water services that meet the needs of the communities we serve.
Goal 2: Financial Integrity
Upper Water will effectively and efficiently manage the financial resources entrusted to it.
Goal 3: Workforce and Governance
Upper Water will maintain a trained and motivates workforce, an informed and engaged Board of Directors, and effective business processes to achieve its goals.
Goal 4: Community Representation and Engagement
Upper Water will provide responsive local governance, value, legislative engagement, and outreach to the Producers and the communities we serve.
